Answers when needed
Live online customer support for website visitors through the pop-up chat box.
No additional third-party application. The website takes care of it internally.
Fast and easy communication with customers is never like before.
Pick your niche
Engage with targeted website visitors.
Understand your customers, filter them by category and respond to them personally to turn them into customers.
From the comfort of your choice
Reach your customers from anywhere in the world using any device available. The customer gets live instructions while browsing through the website, purchasing, and making payments. The software allows users to learn about customers and respond accordingly during the chat process.
Strengthen the Satisfaction of the Customer
Ask for customer feedback, take criticisms, maximize the quality of services, and request ratings for chat sessions. Use the rating tool to get responses for customer service conversations. Evaluate customer satisfaction levels.
Respond quickly with answers
Use templates for a different set of questions.
Provide pre-written answers for frequently asked questions. Use links more often to redirect them to other pages or give customized suggestions while replying to lead them to more sales.