2021

Real-time customer support

Engage with website visitors in real-time

Answers when needed

  • Live online customer support for website visitors through the pop-up chat box.  

  • No additional third party application. The website takes care of it internally.  

  • Fast and easy communication with customers like never before.

Odoo • Text and Image
Odoo • Image and Text

Pick your niche

Engage with targeted website visitors

Understand your customers, segregate them based on country, language, gender, etc. and respond to them in a personal way to turn them into customers.

From the comfort of your choice

Reach your customers from anywhere in the world using any device available. The customer gets live instructions while browsing through the website, purchasing, and making payments. The software allow to learn about customers and respond accordingly during the chat process.

Odoo • Text and Image
Odoo • Image and Text

Strengthen Customer Satisfaction

Ask for feedback from customers, take criticisms, maximize the quality of services, and request ratings for chat sessions. Use the rating tool to get responses for customer service conversations. Evaluate customer satisfaction levels.

Respond quickly with answers

Use templates for a different set of questions.

Provide pre-written answers for frequently asked questions. Use links more often to redirect them to other pages or give customized suggestions while replying to lead them to more sales.


Odoo • Text and Image