Answers when needed
Live online customer support for website visitors through the pop-up chat box.
No additional third party application. The website takes care of it internally.
Fast and easy communication with customers like never before.
Pick your niche
Engage with targeted website visitors
Understand your customers, segregate them based on country, language, gender, etc. and respond to them in a personal way to turn them into customers.
From the comfort of your choice
Reach your customers from anywhere in the world using any device available. The customer gets live instructions while browsing through the website, purchasing, and making payments. The software allow to learn about customers and respond accordingly during the chat process.
Strengthen Customer Satisfaction
Ask for feedback from customers, take criticisms, maximize the quality of services, and request ratings for chat sessions. Use the rating tool to get responses for customer service conversations. Evaluate customer satisfaction levels.
Respond quickly with answers
Use templates for a different set of questions.
Provide pre-written answers for frequently asked questions. Use links more often to redirect them to other pages or give customized suggestions while replying to lead them to more sales.